Small businesses usually are a little conservative concerning technological resources. Their technology investments are limited and very specific. Many based on their needs, often choose off-the-shelf software products to manage operations.
However, with time, the business evolves and so do its needs. They reach a point where they need bespoke software to meet their business’s evolved needs. It seems you have reached that stage. If you target custom software development to enhance your business prospects, you’ll need a reliable custom software development company in SA. Here’s how to find one in South Africa.
8 Factors to Consider While Finding a Custom Software Development Company in SA
As a small business with limited resources, time, and budget, you cannot switch vendors frequently or choose multiple ones as your bigger counterparts may do. You will have to be precise with your needs and specific about your selection with an emphasis on making a sustainable choice. Considering these eight factors while choosing a custom software development company in SA can contribute positively to your choice.
- Your Needs and Goals
At the outset, you should examine your needs and business objectives comprehensively. It may take some time. But the exercise will help you determine what you want from the software application, why you want it, know what to expect from the software firm, and thus what kind of software development partner you will have to approach. Assessing your needs and goals will help provide clarity and pave the way to a better, quicker, and more productive choice.
- Online and Offline Research
This isn’t necessarily a factor to consider but a crucial step in your endeavor to find a software development company in SA. Online research is organic. It is the first thing people do these days. However, online results may not always prove adequate. In addition to online research, you should consult some of your friends from the technology realm and seek references to save your effort and time. A company known to someone from your circle may help you stay assured about your choice.
- Technical Expertise
Once you shortlist a few companies, assess each one’s technical expertise. It involves vetting the custom software development company in SA on various fronts, including but not limited to the company’s technology stack, software development approach and process, expanse of specialization, human resources, partners, experience, and customization capabilities. All these factors will matter once you begin working with the company from the competence and value perspective.
- Overall Professional Approach
A company’s professionalism should transcend its technical expertise. It is also about their approach toward the profession, customer needs, and the business in its entirety. As a small business with a specific budget, you should also assess the company’s professional approach, how it will support your needs, how flexibly it will serve you to accommodate your last-minute requests, how easily and quickly the company will help you scale your software application and its capabilities, etc. While being rational and realistic with your expectations, you should examine the company’s professional approach.
- Market Reputation
Market reputation is an intangible element but as crucial as others. The company you choose or have shortlisted should have a positive market reputation. It should have completed all the projects it has undertaken so far, and have a visionary, experienced, and credible management team and trustworthy resources. Remember, do not fall for unreasonably cheap software development packages. Having a reliable partner by your side is more important. It is worth spending some more money on it!
- Past Projects
While discussing your needs with the company, dedicate a segment to reviewing its past projects, their versatility, and success rate. The custom software development firm should ideally provide the information it is allowed to. See if the company is reluctant to do it or does it readily and willingly.
- Client Feedback
Client feedback matters. Do not merely rely on online reviews and feedback. Make some effort to connect with the firm’s past and existing clients and ask them about its overall approach, expertise, reliability, and support. Try to understand the company’s strengths and weaknesses as much as possible to gain an upper hand in negotiation and also get potential issues resolved much before they surface.
- Cost and Inclusions
Cost is a significant factor driving a small business’s choice of a custom software development company in SA. Of course, it isn’t or shouldn’t be the only one. But for a small business, the more money saved, the better!
Thus, while assessing a company’s technical expertise and experience, review its custom software development packages and various inclusions like consultation, technical support, proactive upgrades and updates, scalability aspects, etc.
Focus on deriving optimum value from your investment. Instead of selecting the cheapest software development package, choose one delivering a higher RoI.
Partner with FABTARY if you are looking for custom software development for your business. FABTARY has everything a small business usually looks for in a custom software development company in SA – expertise, experience, affordability, an agile approach, and an urge to help small businesses grow. Write to firstname.lastname@example.org to discover more about FABTARY’s custom software development approach and packages.